Helping Families Navigate Dementia Care

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During our initial consultation we discuss the issues you are facing in navigating aged care for your loved one. This information gathering session allows us to hear the concerns of all those involved and their hopes for aged care, while maintaining a focus on the individual and their needs.

Following this consultation, we will provide an email follow-up that summarises our recommendations and provides information on further services, if required.

During the discovery stage, we learn as much as we can about the person living with dementia: Who are they? What are their interests? What makes them feel safe, comfortable and at ease?

These questions are vital to help us understand how we can best support them, whether that be through modifying their environment to reflect who they are or by creating opportunities for meaningful engagement.

Our tailored dementia support plans are specific to the individual and provide recommendations for continuing services and/or the direction for their care.

Our care plans are detailed road maps that cover the what, how and why of each aspect of care. Presented in a robust document that can be shared with all those involved, including health care workers and GPs, we ensure that everyone involved is working towards common goals to create positive experiences for the person living with dementia.

Dementia Detailing supports you in implementing any aspect of the tailored care plan – as much or as little as you choose. We can transform the personal space of your loved one to make it feel more familiar, provide opportunities for more meaningful engagement, assist in tailored interventions for more acute issues, or provide medication reviews.

Our team will liaise with the relevant aged care provider to inform them of our service and arrange the logistics behind implementation, as well as the coordination of suppliers and deliveries.

And you can rest easy knowing we’ll keep you updated every step of the way.

Dementia Detailing can also assist families and carers with specific dementia training and mentoring to ensure you know how to best care for your loved one and support their wellbeing.

Training and mentoring also build your confidence in the day-to-day responsibilities involved with looking after your loved one and promote sustained connection between caregivers and those living with dementia.

The experiences of someone living with dementia change and evolve over time, so it is important that their support plan reflects their current situation.

Once our initial support plans have been implemented, we conduct follow-up support visits to make sure all the changes we made are still working for the person and their family.

Additional follow-up visits may be required according to the complexity of the person’s needs. (We will discuss this with you during the discovery phase.)

Review consultations allow us to continue supporting families in meetings with aged care providers, whether this be in finding solutions to any acute issues their loved one may be experiencing, or by ensuring they are aware of all their options.

Clear and consistent communication is a core component of our service approach.

As well as communicating with you, our clients, we liaise with key aged care service providers, staff and the GP allocated to the continuing care of the resident to make sure we can support the care objectives in the best interest of the person in care.